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Context and principles
Swisscom attaches great importance to sustainability. Ensuring the efficient use of resources, including energy, while guaranteeing the provision of communications services that meet this requirement to consumers is essential. Swisscom’s situation as national infrastructure provider, coupled with the expectations of the relevant stakeholder groups, i.e. customers, employees and the federal government in its role as principal shareholder and as legislator, place high demands on the company as regards sustainability. Sustainable management and l...
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Strategic priorities
Swisscom’s corporate responsibility activities focus on issues which have high relevance for stakeholders and at the same time are closely linked to the company’s core business and are therefore associated with creating market opportunities. Swisscom has the following four strategic priorities: See Report General conditions Sustainable living and working Swisscom supports customers in their pursuit of a sustainable way of living and working. Swisscom supports customers in their endeavours to conserve resources. Green ICT enables c...
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Principles
Swisscom practises effective corporate governance in the interest of its shareholders, customers, employees and other interest groups. Transparency in financial reporting, as well as clearly assigned responsibilities governing interactions with shareholders, the Board of Directors, the Group Executive Board and Group companies, are the cornerstones of Swisscom’s corporate governance policy. As a company listed on the SIX Swiss Exchange, Swisscom complies with the provisions of the Directive on Information relating to Corporate Governance issued by t...
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Staff development
Swisscom’s market environment is constantly changing. The company thus invests accordingly in targeted professional training for employees and managers in order to improve their employability and the company’s competitiveness in the long term. Employees are supported in their development by a wide range of on- and off-the-job training options as well as internal programmes and courses covering specialist, management and project management topics. As part of talent management, around 10% of the top performers from the target groups have completed a...
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Supplier risk management
Risk management system The risk management system established itself further in 2013 within Swisscom, enabling the continued reduction of environmental and social risks. The implementation and results achieved are shown below. On the strength of the recent past experience, the risk assessment of product groups conducted in 2012 was not repeated in 2013.Swisscom will check the accuracy and up-to-dateness of the product groups again in spring 2014. In 2012, Swisscom began reviewing its current supply partners from medium-risk product groups and as...
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Gestion des risques des fournisseurs
Système de gestion des risques En 2013, le système de gestion des risques a continué de s’établir chez les fournisseurs de Swisscom. Swisscom a ainsi poursuivi ses efforts de réduction des risques dans le domaine environnemental et social. Le schéma présente la mise en œuvre et les résultats atteints. En raison des données empiriques déjà existantes, Swisscom n’a pas procédé au cours de l’exercice sous revue à l’évaluation des risques des groupes de marchandises réalisée en 2012.Elle entend vérifier une nouvelle fois au...
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Group structure and organisation
Management structure in the 2013 financial year The Group organisation is based on the following management structure: the Board of Directors of Swisscom Ltd is responsible for overall management and for determining the Group’s strategic, organisational and budgetary principles. It delegates day-to-day business management to the CEO Swisscom Ltd, who, together with the Heads of the Group divisions Group Business Steering, Group Strategy & Innovation and Group Human Resources as well as the CEO of Swisscom IT Services and the Head of Swisscom Sw...
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Stichwortverzeichnis
Suchen nach ... Aktie Ausblick Ausschüttungen an Aktionäre Corporate Responsibility Eigenkapital Ertragssteuern Fest- und Mobilfunknetz Gesamtw...
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Personalentwicklung
Das Marktumfeld von Swisscom verändert sich permanent. Swisscom investiert entsprechend gezielt in die berufliche Entwicklung der Mitarbeitenden und Führungskräfte, um deren Arbeitsmarktfähigkeit und die Wettbewerbsfähigkeit des Unternehmens nachhaltig zu verbessern. Den Mitarbeitenden stehen für ihre Entwicklung vielfältige On-the-Job- und Off-the-Job-Lernangebote sowie interne Programme und Trainings zur Verfügung. Das Angebot umfasst Fach-, Führungs- und Projektmanagementthemen. Im Rahmen des Talentmanagements haben etwa 10% der Leistu...
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Shareholders’ letter
Dear Shareholders Swisscom can look back on a successful and eventful year with strong customer growth and stable core business. Customer growth was accelerated by innovations and investments in the market, particularly in the latest generation of ICT networks. Swisscom TV, along with offerings in mobile communications and from Fastweb, allowed us to win over a large number of new customers. A high volume of incomingorders at Swisscom IT Services and our customers switching to bundledofferings helped to deliver a solid performance. Continuing co...
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