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Other operating expense
In CHF million 2013 2012 Rental expense 334 307 Maintenance expense 312 288 Loss on disposal of property, plant and equipment 13 7 Energy costs 102 111 In...
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Environment and objectives
The ICT sector is set to play a key role in reducing CO2 emissions. A study conducted by the Global e-Sustainability Initiative found that the ICT sector has the potential to reduce CO2 emissions worldwide by some 16%. This potential reduction is around seven times the amount of CO2 emissions produced by the ICT sector itself. There are a wide range of ICT solutions that can help to reduce CO2 emissions. For example, video conferencing allows companies to cut down on business travel, and communications solutions allow employees to work from their ...
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Swisscom’s responsibility in the supply chain
Swisscom is committed to improving the working conditions of its suppliers’ employees and to ensuring compliance in the supply chain with ecological standards. This also means that Swisscom expects its direct suppliers and their sub-suppliers to commit to acting in a sustainable manner. See www.swisscom.ch/suppliers The principles Swisscom observes are stipulated in its purchasing policy, which is defined by an overarching committee, the Swisscom Purchasing Board. The policy sets out the principles and procedures to be followed by the proc...
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Innovation as an open process
Swisscom builds on the know-how of its customers, employees and partners with the aim of constantly developing new products, services and unique experiences as part of an open process. Customer requirements are at the heart of everything it does. For this reason Swisscom consistently adopts human-centred design methods when developing new products and services, i.e. the user-oriented design of simple and inspiring experiences that stand out on the market. Swisscom is keen to take up new ideas from research that enable it to tap into new areas of bu...
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Context and principles
Swisscom attaches great importance to sustainability. Ensuring the efficient use of resources, including energy, while guaranteeing the provision of communications services that meet this requirement to consumers is essential. Swisscom’s situation as national infrastructure provider, coupled with the expectations of the relevant stakeholder groups, i.e. customers, employees and the federal government in its role as principal shareholder and as legislator, place high demands on the company as regards sustainability. Sustainable management and l...
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Environment and objectives
Swisscom’s Group Human Resources Division is responsible for implementing a uniform HR and social policy throughout the company and formulates and promulgates Group-wide standards, guidelines and principles. The HR departments within each of the operating segments are responsible for implementing these and handling all HR functions, from hiring of new staff to employee departures. The Group Human Resources Division supports the Group Executive Board and Board of Directors on HR policy matters, such as terms and conditions of employment, salary s...
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Risk management system
Swisscom’s enterprise risk management (ERM) applies Group-wide and takes both internal and external events into account. Swisscom observes the established COSO II and ISO 31000 risk management standards and thus has a risk management system in place that complies with the requirements of its own corporate governance policy as well as those under Swiss law. Objectives Swisscom’s risk management is aimed at safeguarding the company’s enterprise value. This is assured by having in place a recognised and appropriate Group-wide risk management...
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Quarterly review 2012 and 2013
In CHF million, except where indicated 1.quarter 2.quarter 3.quarter 4.quarter 2012 1.quarter 2.quarter 3.quarter 4.quarter 2013 ...
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Corporate strategy
Swisscom commands a leading position in the mobile, fixed, broadband and digital TV submarkets. It is also the market leader in IT services. In its traditional usage-based business, stiff competition and changing customer needs continue to erode prices and volumes. The resulting lower revenue and income need to be offset in order to ensure that sufficient financial resources are available for major investments in new technologies. The ICT sector is characterised by the following key trends and developments: Everything always on: In a few years from...
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Corporate strategy
Swisscom commands a leading position in the mobile, fixed, broadband and digital TV submarkets. It is also the market leader in IT services. In its traditional usage-based business, stiff competition and changing customer needs continue to erode prices and volumes. The resulting lower revenue and income need to be offset in order to ensure that sufficient financial resources are available for major investments in new technologies. The ICT sector is characterised by the following key trends and developments: Everything always on: In a few years from now...
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