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Context and principles
Swisscom attaches great importance to sustainability. Ensuring the efficient use of resources, including energy, while guaranteeing the provision of communications services that meet this requirement to consumers is essential. Swisscom’s situation as national infrastructure provider, coupled with the expectations of the relevant stakeholder groups, i.e. customers, employees and the federal government in its role as principal shareholder and as legislator, place high demands on the company as regards sustainability. Sustainable management and l...
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Environment and objectives
Swisscom’s Group Human Resources Division is responsible for implementing a uniform HR and social policy throughout the company and formulates and promulgates Group-wide standards, guidelines and principles. The HR departments within each of the operating segments are responsible for implementing these and handling all HR functions, from hiring of new staff to employee departures. The Group Human Resources Division supports the Group Executive Board and Board of Directors on HR policy matters, such as terms and conditions of employment, salary s...
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Key financial figures
In CHF million, except where indicated 2013 2012 Change Net revenue 11,434 11,384 0.4% Operating income before depreciation and amortisation (EBITDA) 4,302 4,477 –3.9% EBITDA as % of net revenue 37.6 ...
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Employee satisfaction
Swisscom conducts an employee job satisfaction survey every two years, with the next one scheduled for 2014. Just under 80% of the entire workforce took part in the last survey conducted in May 2012, the results of which revealed a high level of job satisfaction and an extremely high level of employee commitment at Swisscom. The employees gave all of the areas under review a significantly better score than in the 2010 survey, and some of the scores were above-average when compared to other companies in the sector. ...
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Other operating expense
In CHF million 2013 2012 Rental expense 334 307 Maintenance expense 312 288 Loss on disposal of property, plant and equipment 13 7 Energy costs 102 111 In...
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Environment and objectives
The ICT sector is set to play a key role in reducing CO2 emissions. A study conducted by the Global e-Sustainability Initiative found that the ICT sector has the potential to reduce CO2 emissions worldwide by some 16%. This potential reduction is around seven times the amount of CO2 emissions produced by the ICT sector itself. There are a wide range of ICT solutions that can help to reduce CO2 emissions. For example, video conferencing allows companies to cut down on business travel, and communications solutions allow employees to work from their ...
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Risk management system
Swisscom’s enterprise risk management (ERM) applies Group-wide and takes both internal and external events into account. Swisscom observes the established COSO II and ISO 31000 risk management standards and thus has a risk management system in place that complies with the requirements of its own corporate governance policy as well as those under Swiss law. Objectives Swisscom’s risk management is aimed at safeguarding the company’s enterprise value. This is assured by having in place a recognised and appropriate Group-wide risk management...
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Quarterly review 2012 and 2013
In CHF million, except where indicated 1.quarter 2.quarter 3.quarter 4.quarter 2012 1.quarter 2.quarter 3.quarter 4.quarter 2013 ...
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Corporate strategy
Swisscom commands a leading position in the mobile, fixed, broadband and digital TV submarkets. It is also the market leader in IT services. In its traditional usage-based business, stiff competition and changing customer needs continue to erode prices and volumes. The resulting lower revenue and income need to be offset in order to ensure that sufficient financial resources are available for major investments in new technologies. The ICT sector is characterised by the following key trends and developments: Everything always on: In a few years from...
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Corporate strategy
Swisscom commands a leading position in the mobile, fixed, broadband and digital TV submarkets. It is also the market leader in IT services. In its traditional usage-based business, stiff competition and changing customer needs continue to erode prices and volumes. The resulting lower revenue and income need to be offset in order to ensure that sufficient financial resources are available for major investments in new technologies. The ICT sector is characterised by the following key trends and developments: Everything always on: In a few years from now...
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