Below are a number of examples of products that Swisscom is developing ready for market:
- iO: phoning, chatting, exchanging photos – everything in one app and free of charge on mobile data networks or WiFi anywhere in the world. Swisscom has launched iO, an app where all that counts is who you want to contact, not how you want to contact them. The app connects iO users simply and securely, and an attractive flat rate also allows unlimited calls to people around the world who are not iO users.
- Smart Networks: better customer experience despite high network load. Realising new mobile antennas is a laborious process. Swisscom is therefore investigating whether the use of real-time technologies could enable data traffic flows within the current infrastructure to be managed in a manner that would free up 20% of the bandwidth and thus improve the customer experience.
- Docsafe: document handling made simpler. Managing administrative documents such as bills, account statements and health insurance statements is becoming ever more complicated and less transparent for everyone, including residential customers. It is made more complex by the fact that such correspondence now takes place online as well as on paper. Docsafe ensures that all digital documents are kept securely and centrally organised in one place, are archived and can be accessed at any time.