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Corporate strategy
Swisscom commands a leading position in the mobile, fixed, broadband and digital TV submarkets. It is also the market leader in IT services. In its traditional usage-based business, stiff competition and changing customer needs continue to erode prices and volumes. The resulting lower revenue and income need to be offset in order to ensure that sufficient financial resources are available for major investments in new technologies. The ICT sector is characterised by the following key trends and developments: Everything always on: In a few years from now...
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Low-radiation communications technologies
Advice and information on wireless technologies and the environment Specially trained Swisscom employees advise persons involved in the construction and operation of mobile networks as well as stakeholder groups seeking general information on wireless technologies, the environment or health. During the reporting year, Swisscom held more than 630 discussions with key stakeholder groups on the subjects of mobile communications and the environment. These discussions were motivated by local projects. Research and development in the area of electromagne...
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Climate-friendly products and services for residential customers
Offering for residential customers During the year under review, the Residential Customer segment of Swisscom Switzerland consolidated its programme for sustainable living and working. The aim of the programme is to optimise products and services from an ecological point of view (for example, in terms of radiation and energy efficiency) and ensure transparency in communication with residential customers. Life-cycle assessments of Swisscom’s networks and devices carried out in recent years have consistently identified the following three aspec...
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Quarterly review 2012 and 2013
In CHF million, except where indicated 1.quarter 2.quarter 3.quarter 4.quarter 2012 1.quarter 2.quarter 3.quarter 4.quarter 2013 ...
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